Faster Drive - Issues saving documents to Faster Drive using Adobe Acrobat DC

Modified on Tue, 30 May, 2023 at 12:28 PM

This issue is resolved in newer versions of Adobe.  This has been tested in versions 2019.008.20071 and later.



Some users are experiencing an issue when saving PDF files to AlphaDrive using Adobe Acrobat DC.  This is not an issue with Faster Suite, but an issue with older versions of Adobe and installing the latest version should resolve the problem.





To view your current version, open Adobe Acrobat DC and click "Help" and "About Adobe Acrobat Pro DC".  The version number will be listed at the top.






To update to the latest version of Adobe, click "Help" and "Check for Updates" and follow the instructions.


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