Faster Mail: Preserve items that are not saved to "Sent" Folder

Modified on Sat, 03 Jun 2023 at 11:45 AM

The prompt to preserve emails only comes up when the sent item is saved to the Sent folder. If an Outlook user has selected the option "When replying to a message that is not in the inbox, save the reply in the same folder", the Faster Mail prompt does not arrive.
Resolved
This issue has been resolved. 
Faster Mail will now prompt you to preserve sent emails even when this setting in Outlook is checked.



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