When you are creating an email snippet for use in Microsoft Outlook, if you put the following text at the end of of a subject line, the email will automatically be recognized as belonging to the specified matter when you are prompted to preserve:
[CMID#{Matter.ID}]
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article