Faster Mail: Duplicate (Faster Suite) Folders in Outlook

Modified on Fri, 12 May, 2023 at 4:40 PM

Issue

A duplicate (Faster Suite) folder appears in Outlook. 

Explanation:

If the (Faster Suite) folder is moved to a subfolder location, the next time an email preservation is activated a duplicate (Faster Suite) folder will be generated because Faster Mail doesn't look for this folder to be in subfolder locations. 

Resolution

Do not move (Faster Suite) folder from location it is generated in. If it is necessary to move the folder, move to a location that will not make it a subfolder. 

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