Licensing: Adding Users

Modified on Wed, 16 Aug 2023 at 05:30 PM

It is easy to to add new firm members to Faster Suite. 

Just follow the steps below.

License Assignment is Semi-Permanent

Once a user is assigned to a license, they will be assigned for the remainder of your term or until they leave your firm. See Removing Licensed Users for more details.

Step #1: Add the New User to Clio

In order to use Faster Suite, the user must first have a Clio login. To assign or create a Clio login do the following:

  1. Log into Clio as an administrator
  2. Go to Settings > Manage Users
  3. Add the new user to your Clio Account

EMail Addresses Matter

Make sure that the portion of your user's email matches yours.

Step #2: Install Faster Suite on their PC

Simply follow this article to install instal Faster Suite onto their PC.

Step #3: Optionally add a Faster Suite License

When you install Faster Suite for a brand new user, they will get one of two emails.

"Welcome to your Faster Suite Trial"

If your user gets this message, you will need to purchase another Faster Suite license for them from our our online store 

Once the purchase is completed, your license will be updated to reflect the additional users within 24 hours.

All users at your firm will share an expiration date. If you add a user in the middle of your subscription period, you will pay full price for the additional user and the whole firm's renewal date will be adjusted based on how much time is remaining on the license.

"Welcome to Faster Suite"

This email indicates that your user was successfully assigned a license from your firm's pool of available licenses.

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