Install: Into a remote desktop / terminal server environment

Modified on Tue, 6 Jun, 2023 at 5:11 PM

To Install Faster Suite into a Remote Desktop Server / Terminal Server environment, you should perform the following operations:

Install the Necessary Components

Faster Drive depends on an optional component of Windows named  WebClient".  On most server installations of Windows, this feature is not installed by default.  If you are running a server edition of Windows and the mapped drive does not appear, then WebClient is most likely not installed.

Installing WebClient is easy and can be done via PowerShell.

On Windows Server 2012:
Install-WindowsFeature Desktop-Experience

On Windows Server 2016-2019:
Install-WindowsFeature WebDAV-Redirector

Once this feature is installed, you should restart your server.

For the First User

A person with the administrator username and password should log into a regular user's remote desktop session and download and install the software from the Faster Law website.  Installing the software does not require administrative permissions.  During the install, the user should enter their Clio username and password when prompted and allow the software to fully load and synchronize with Clio.

During the first-load process, a permissions check will happen under the context of the user running the software installation and the user will be prompted to approve an administrator (elevated) command prompt.  When this occurs, the Administrator username and password should be provided.

For Subsequent Users

Subsequent users should simply log into their remote desktop session and download and install the software from the Faster Law website.

Other Information

Faster Law's products are installed on a per-user basis to the %localappdata% directory.  On most PCs, this results in a software installation path such as:
C:\Users\Bob Smith\AppData\Local\AlphaDrive for Clio

In a multi-user environment, each user will install their own copy of Faster Suite.

Port Listening

If you receive a message saying that Faster Suite is not able to listen on a required port, Faster Suite is normally able to elevate to an administrator command prompt and enable port access, however, on some systems that is not possible.  To work around that issue, please run the following script from an administrator command prompt.

netsh http add urlacl url=http://+:8881/ sddl=D:(A;;GA;;;WD) listen=yes

Related Information

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