Faster Time: Word docs created outside Faster Drive and then saved in Faster Drive create two separate time entries

Modified on Sat, 22 Apr 2023 at 11:21 AM

We are aware of an issue that created two separate entries for Word docs.  If a user opens Word and creates a new document, then later saves the document to Faster Drive, Faster Time will create a time entry under "Unknown" for the time spent working on the document before saving, then create a new time entry for the time spent working after saving the document.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article