Faster Mail: Save emails as .pdf or as .msg

Modified on Mon, 1 May, 2023 at 6:20 AM

REQUEST:
Users would like the ability to choose whether to save an email as a .msg or as a .pdf.

RESPONSE:
This feature will most likely not be implemented.

REASON:
When saving an email as an MSG file, the email is an exact replica of the information that was received by your email server.  This provides information that forensics experts can use to verify the authenticity of the email.

When saving an email as a PDF, this information is lost which results in a format that is inadmissible in many jurisdictions.

ADDITIONAL INFORMATION:
While we're not going to be pursing this feature at this time, we're still interested in hearing your thoughts.  If this feature is important to you, please let us why and we'll revisit this request.

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